By using the loki55 platform, you agree to this Privacy Policy. We never sell your data to third parties or share it without your consent.
1 Introduction
Loki55 is a trusted online betting and gaming platform serving users in Bangladesh and other approved regions. This Privacy Policy explains how we collect, use, store, and — where applicable — share your personal information.
When you open an account, make a deposit, or use any service on loki55, we collect certain information. This is done solely to provide you with a better and more secure experience. We never misuse your data.
This Privacy Policy is built in accordance with applicable data protection laws in Bangladesh and international standards. If any part is unclear, please reach out to our support team — we are always ready to help.
2 What Information We Collect
Loki55 may collect the following types of information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification (KYC) |
| Contact Information | Email, phone number, address | Communication & Security Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Usage Data | Betting history, login times, device information | Service Improvement & Security |
| Technical Information | IP address, browser information, cookies | Platform Security & Analytics |
3 How We Use Your Information
Loki55 uses the collected data for the following purposes:
- To create, manage, and verify your account.
- To process deposits, withdrawals, and other financial transactions.
- To deliver betting and gaming services without interruption.
- To prevent fraud, money laundering, and other illegal activities.
- To analyze your preferences and usage patterns in order to improve our services.
- To keep you informed about relevant offers, bonuses, and promotions (with your consent only).
- To fulfill legal obligations and meet regulatory requirements.
- To provide customer support and resolve your issues promptly.
We never use your data for marketing purposes without your knowledge. If you wish to opt out of promotional communications, contact our support team at any time.
6 Data Protection Measures
Loki55 uses industry-leading technology to keep your data secure. Our security framework operates across the following layers:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Firewall Protection: Unauthorized external access is blocked.
- Regular Security Audits: Independent third-party experts regularly audit and test our systems.
- Staff Training: All our staff receive regular training on data protection.
Use a strong password to keep your account secure and never share your login credentials with anyone. If you notice any suspicious activity, let us know immediately.
7 Data Retention Period
Loki55 retains your data only for as long as necessary. All information is kept while your account remains active. Even after an account is closed, certain data may be retained for up to 5 years to meet legal obligations.
Once legal retention periods expire, your data is securely deleted or anonymized so it can no longer be linked to your identity.
8 Your Data Rights
As a loki55 user, you have the following rights:
Right to Access
You may request to see what information we hold about you.
Right to Rectification
Contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You may request a copy of the data we hold about you.
Withdrawal of Consent
You may withdraw your consent to marketing communications at any time.
9 Third-Party Links & Services
The loki55 platform may interact with third-party payment gateways or services. These third parties have their own privacy policies, and loki55 is not responsible for their practices.
We work only with trusted, vetted service providers, and every agreement includes data protection clauses.
10 Child Protection
Loki55 is strictly for users aged 18 and above. We never knowingly collect data from minors. If a parent or guardian believes their child has created an account on our platform, please contact our support team immediately — we will delete that account and all associated data without delay.
11 Privacy Policy Updates
Loki55 may update this Privacy Policy as needed. We will notify users of any significant changes via email or platform notification in advance. The latest version will always be available on this page.
Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy.
12 Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available on the platform 24/7
- Response Time: Within 48 hours
Why Is Your Data Safe at loki55?
We protect your privacy not just in words, but through technology and policy.
End-to-End Encryption
Every transaction and data exchange is protected by 256-bit SSL encryption — the same level of security used by banking systems.
KYC Verification
By verifying your identity, we ensure that no one can use your information to commit fraud.
No Sale of Data
Loki55 will never sell your data to third parties. That is a core commitment we stand by.
Regular Security Audits
Independent security experts regularly test our systems and identify vulnerabilities.
Your Control
You decide what information is shared, which notifications you receive, and when to close your account.
Bangla Support
Our support team is available 24 hours a day to assist with any privacy-related questions.